Feature Requests

Require the patient to pay per their initial agreement when they cancel

It's a stretch but it'd be awesome if app.hint.com could be made into a native iOS mobile app that enables you to manage Hint billing management from your iPhone or iPad. A Stripe integration which enables physical card swipes could lower the cost of processing fees and manual signatures could be collected. A mobile app would make it easier to capture images of insurance cards or photo IDs, both which would help prevent fraud and chargebacks, increase patient security, and make Hint a more powerful patient management tool.

Create a feature for practices to be able to block numbers via self-serve or feature for Hinters to easily block a number from calling the practice number in clinical.

Created a button to resend a sent fax

Copy/Paste email from new chart layout

Provider would like to utilize their templates when texting with patients.

Fowler Medical Group members are contractually obligated to give the practice 30 days notice if they'd like to cancel their membership. With the new Click to Cancel feature, FMG is concerned about members bypassing the required 30 day cancellation notice period. It would be ideal if the Click to Cancel feature could enforce custom cancellation periods like 30 days notice.

Please add the medication "strength" to the billed revenue report. Currently, it displays the charge name (medication name with NDC), the quantity prescribed, and the unit of measure. It does not display the medication's strength. We need the medication's strength to be indicated on the Billed Revenue Report so we can account for what we dispense out of our in-house inventory. The strength is not an export field, so I have to look up the NDC number for each medication.

Occasionally an incorrect employer file is uploaded which causes data to be inaccurate or incorrect individuals to be added to a company. Some cases are more easily fixed, but if an external ID is not included for example it can be more difficult to make corrections if names are uploaded incorrectly. In another instance a TPA that managed multiple groups uploaded a file to the incorrect employer which added the patients to the incorrect company and removing patients from a company is not a simply fix if they already have a company registration under another group.