Feature Requests

I have had 2 scenarios that really trip me up: 1-when 2 patients share the same number (father/son...no other guardian) 2-when 1 patient has 2 numbers they communicate with (one is her husbands, one is hers) 1.)I have a father and son that are patients. Because the child is 2 years old, his phone number is his fathers number. His father would also like to be the one contacted about his son's care. But when his number is listed as his son's number, the EHR SMS does not know when the text comes in if the message is from the father or son. This poses a problem because it will not go into the right chart. Suggestion: Have the ability to re-label a text conversation so it can go to the proper chart if 2 contacts have the same phone number. This keeps all the information regarding one patient in their own chart. 2.)I have a patient who is very dependent on her husband for care, and although she will text me, her husband will often text me. She has 2 numbers I can choose from in the system. I am unable to label them differently, so I have to always look up the number I am texting to see if I am messaging the patient's cell or her husbands Cell. Suggestion: Be able to label the 2 numbers in the chart differently and choose which one to send. ANOTHER SUGGESTION: allowing you to text the emergency contact from the patient chart from SMS

70-80% of my calls are spam calls a day. The call feature should have a way to screen calls and not forward unknown numbers directly to you but maybe to a voice mail so we can call them back if it is a real person without my phone ringing all day for spam.

Our practice requires 30 days notice prior to cancellation of any plan. This time is essential to allow us to transition patients from an active treatment plan to a maintenance plan they can perform on their own so they don't lose the progress they made with us. Need to allow us to configure the cancellation of plan to require a lead time prior to a cancellation becoming effective.

Ability to collect contact information for multiple parents when they complete sign-up form for dependent child/children (mobile/home phone numbers, emails, addresses). Currently form only allows for one set of contact information for one parent.

automatically set Billing for 3months at a time or 4 months at a time, etc.

All of our Marshall Success Initial Memberships roll into Marshall Success Next Memberships after 3 months. Because the Plan Change feature just changes the member's plan, this makes it hard to quantify how the memberships changed week to week

Create the ability to sell an item or bundle of products/services with a simple one-page sales page, without requiring the patient to put in all their demographic information.

I would love a "purchase orders" feature. The EHR we are switching from has this feature, thereby eliminating the need to print/manually track incoming orders. This is especially helpful when you have staff who work different days, so we can all ensure inventory has been received (and they may not know it was ordered). PO includes: items ordered and quantity ordered when the item is received, have an option for "receive all" as well as receive a specific number (perhaps the entire order did not ship) This then closes the PO out and auto-adds it into inventory.

Ability to Track mileage for mobile practices

Allow multiple tabs for Hint to be open in the google chrome browser so the schedule can be open as well as patients charts