Feature Requests

Allow an option, when updating the price of a membership, to choose whether to update existing patients and new patients OR to include price updates for new patients only (allowing existing patients to retain their current rate).

Instead of forwarding the call to personal cell phone first. This would provide more flexibility if the user’s phone is not readily available. Thank you!

I really want to be able to email patients directly through the EMR, and have those emails (back and forth) be part of the EMR. An alternative would be to allow messaging back and forth between patient and physician via the patient portal.

I would like to be able to place a call from a patient chart on Core, currently I can only do that from clinical. Current work around is manually exiting Core so I can place the call from clinical

Create the ability to sell an item or bundle of products/services with a simple one-page sales page, without requiring the patient to put in all their demographic information.

Report does not exist in Hint today.

Please show on communications tab for the phone calls if the call was answered or went to voice mail.

it would be great to be able to add a custom status for patients - specifically for someone who has a consultation but doesn't join (either by choice or bc deemed inappropriate for the practice). The inactive list includes payers of other patients so that's not a useful classification in this case.

We designate reps to follow up with potential new members with phone calls and texts if they abandon a sign up. I know automatic emails go out, but we'd like to take a more hands-on approach in the process to hopefully convert more members. We'd be able to act more quickly if we were notified about this.

Send a separate notification to staff that specifically indicates when a patient terminates their membership through Hint (even if the termination is in the future) rather than staff terminating it on their behalf. This will allow us to initiate our offboarding process and better plan for churn.