Feature Requests

Create a patient within Hint when someone books an appointment online as a non-member.

We’d like the provider calendar to visually show available scheduling hours and to warn staff when scheduling outside those hours. Proposed Functionality: Shaded background on the provider’s calendar during times they are available for appointments, based on their set schedule. Warning pop-up if a patient is scheduled outside of that provider’s available hours. Ability to set this per provider so each calendar reflects their individual availability. Why This Matters: Prevents accidental scheduling during off-hours or unavailable times. Speeds up scheduling by making available time slots visually obvious. Eliminates the need for our current workaround of creating 10-minute “start” and “stop” appointment blocks to mark shifts.

When scheduling a patient for a specific provider, the appointment type dropdown currently shows all appointment types, even those not available for that provider. Example Issue: If scheduling on Brandon’s calendar, all appointment types appear in the list. If I select “Acute Visit” (which is only assigned to Christin), the system changes the provider to Christin automatically. This creates confusion and makes it possible to start scheduling in the wrong calendar. Proposed Solution: When a provider’s calendar is selected, filter the appointment type list to show only those available for that provider. Prevent the system from auto-switching providers without a clear prompt/confirmation. Why This Matters: Reduces scheduling errors and confusion. Speeds up booking by removing irrelevant options. Improves workflow accuracy and user experience.

It would be highly beneficial to view a practitioner’s availability directly on the schedule when set in the settings.

Limit the ability to allow for double booking appointments for appointments or display a confirmation notification that there is a conflict with the scheduling on the calendar when a second appointment is scheduled at the same time as another appointment

When clicking on the day view for a specific provider to create an appointment, automatically assign the correct provider instead of the user that is creating the calendar event.

Would like to be able to see appointment details by hovering over the scheduled item instead of having to click on it.

If a calendar has an existing event/appointment on the calendar on a specific date/time, notify the user that is creating a new calendar event/appt at the same time that there is an existing calendar event that overlaps with this.

Our time blocks are 10 min a piece and as we schedule our patients it starts to overlap the appointments and becomes disorganized.

Use cases: procedures equipment rooms