On the dashboard for the Chat notifications, can the number be specific to the provider or the person logged in, versus the whole clinic? For example, I have two chats that need responding to, but the chat notifications say 20 because of the other messages that don't include me but include other staff. thank you
Log In
Autopilot
Merged in a post:
Show unread chat count for the “Mine” inbox (37663348)
J
Jocelyn Hsu
Hi team,
My OCD is triggered, here. I don’t like that my inbox shows 132 chats as
“unread,” but the reality is that those 132 chats are between Donna and the
patient…not me. When I toggle the tab to “All” instead of “Mine,” the 132
chats show up.
The REAL issue here is that I’ve become desensitized to chat message
notifications and almost never check chat.
**Request: change the highlighted number (i.e., 132 in this case) to be the
unread ones for “Mine”?**
--
Posted by Michael Mayeda in the Hint Community: https://community.hint.com/c/product-feedback/chats-read-unread