All-In-One - Email from patients back to the practice email address log as email interaction | Voters

All-In-One - Email from patients back to the practice email address log as email interaction

Sarah Morosko

September 22, 2023

Brandon Monnig

I agree with this. Anything you can send from HINT, email, SMS, Fax, etc...should be able to document "incoming" in HINT as well. That currently works with SMS and Fax, but not email. This is exactly why we primarily use SMS for communication with our patients.

Leila Javidi

Agree. I also think patients should be able to email a designated email address that goes to Hint clinical and is logged as email interaction. Sometimes patients want to email and attach things not text.

Marc Heikens

Agree, especially since the communications got separated from the clinical interactions page - there is less clutter in the chart so it is easier to see messages.