Occasionally an incorrect employer file is uploaded which causes data to be inaccurate or incorrect individuals to be added to a company. Some cases are more easily fixed, but if an external ID is not included for example it can be more difficult to make corrections if names are uploaded incorrectly. In another instance a TPA that managed multiple groups uploaded a file to the incorrect employer which added the patients to the incorrect company and removing patients from a company is not a simply fix if they already have a company registration under another group.
Created by Maddie Gelinas
·