Differentiate In-Person vs. Tele-Health Appointments on Appointment Notices
D
Drenda Rusenstrom
Appointment notices (e.g., SMS and/or email notifications sent to patients) clearly indicate whether the upcoming appointment is "In Person" or "Tele-Health / Virtual"
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Appointment reminder indicates if it's telehealth or in person
A
Anna Bare
Patients are always asking via text to confirm. Or either showing up for the appointment when we have it down for a telehealth or expecting a phone call when we have it down as in-person.