Core + Clinical Release Notes: Oct 12 - Nov 1

New Features and Improvements - Core

Unsubscribed Patient Filter:

We've made it easier to identify patients who have unsubscribed from your practice's emails. You can now:

Filter patients: by those who have unsubscribed.
See a tag: next to the patient's email on their chart if they have unsubscribed from an email.
Easily audit: which emails the patient has unsubscribed from.

These changes will help you keep in touch with your patients and make sure they're getting important information.

Patient Names with Suffixes:
Hint now supports suffixes like Jr., Sr., III, in the Hint patient profile, making it easier to manage multi-generational families within your practice. This field will be synced with Athena and Elation, helping to reduce errors, streamline patient look-ups, and ensure each record is clear and correctly attributed. This is also a public api change.

Bug Fixes - Core

We've fixed the bug that occurred when adding multiple charges rapidly that enabled the wrong amount to be set on some charges has been resolved. Now when multiple charges are quickly added the correct amount will be shown and saved.
We've fixed a problem with how contract start dates were displayed. Previously, contract renewal periods showed as starting one day later than the original contract period. We've corrected this issue, so now the start and end date of contract renewal periods will be shown correctly. This will make it easier to track and manage your contracts.
We added a sponsor_fixed_fee plan type in the list plans endpoint in the public API.
We've made an update so the online signup availability setting for providers is now appropriately being synced from Affiliate providers up to the Network.

Bug Fixes - Clinical

We've fixed a problem with refill requests. Previously, refill requests that were denied might have appeared as approved. This issue has now been resolved.
We've also fixed a related problem where duplicate interactions were being created.
This fixed a bug where the divisions dropdown was not appearing when editing an employee for a sponsor.
This update fixes a bug issue where dosages were not populating on medications added to the chart.
This bug fix ensures that when a medication is selected in the inventory dropdown it is associated with the correct NDC code.

August 26, 2024

new

improved

Hint Core

API

Developers

Core Release Notes: Aug 10 - Aug 23

New Features and Improvements

Patient Choice for Auto-Paying Past Due Bills:
We've made it easier to pay old bills for auto-pay members! Now, when you add a new payment method in the patient portal, you can choose whether or not you want to automatically pay past-due bills. A checkbox will display on both the payment method and invoice payment screens. We think this gives you more control over your payments.
Bulk Payment Processing:
We've made it easier to manage patient payments. Now, you can quickly process multiple unpaid invoices at once right from the patient invoice report. This is especially helpful if you have a lot of patients with past-due bills or if you prefer to process payments in bulk at the end of the day, week, or month. For more info on how to use this feature check out this support article.
Improved PDF Viewing:
We've made a change to how PDFs open. Previously due to security updates, PDFs were downloaded directly to your device. We listened to customer feedback and made changes to maintain increased security while ensuring PDFs would open in a new tab when you clicked on them. This allows you to easily view the information without having to download it first. However, the new tab url can't be shared to maintain data security. This update is now live for members, providers, employers, and the public API. For developers: We've also added a new public API endpoint to view customer invoices in PDF format: https://developers.hint.com/reference/customerinvoicecreatepdf.

July 12, 2024

new

improved

Developers

New Features and Improvements

Try It! Sandbox:
Our developer documentation website now supports making live requests using a sandbox api key by clicking “Try It!“! For example, this could happen on any api reference page such as https://developers.hint.com/reference/patientlistallpatients. This helps developers more rapidly debug and develop their integrations. Developers need to enter the api key in the format Bearer {api_key} (see below image).

Additional information can be found at: developers.hint.com.